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NOTICE

Note to Customer on Coronavirus (COVID-19) UPDATE 4

DELAYS Due to 21 days Nationwide Lockdown
Posted on: 25th March 2020

Dear Customer,

This is to inform you that due to 21 Days Nationwide Lockdown announced by Indian government to curtail the spread of COVID-19, We have paused the processing, shipping and delivery services in india till April 14th 2020. Please bear with us in this extremely challenging situation.

We will continue to accept orders, Processing and delivery service of your orders will be put ON HOLD until restrictions are lifted. We remain committed to our customers as always and our team is working from home and try to respond to all your queries online. Please contact us only through Online Chat and Email, please check this page for updates.

We look forward to your continued cooperation and regret the delays in shipping your orders to you. Please take extra care of yourself, your loved ones and also follow the required safety precautions and stay at home.

Team LaCarene

NOTICE

Note to Customer on Coronavirus (COVID-19) UPDATE 3

Delayed Pickup & Delivery Due To Lockdown
Posted on: 23rd March 2020

Dear Customer,

As you are aware, many states across the country have issued directions for a lock down until 31st March 2020. There is an unprecedented shutdown of all facilities, shops & establishments, trains and public transport among the many actions taken by the governments towards controlling the pandemic. 

As an outcome of the lock down, Team LaCarene remains prepared to ensure a consistent quality of service towards our customers and given the complexity of the environment & also keeping in view the safety of our employees, our premises will also remain closed till 31st March 2020. 

While we will continue to accept orders, Processing and delivery service of your orders will be delayed until restrictions are lifted. Our team would be working from home and try to respond to all your queries via emails and chat. Please contact us only through chat and emails to support@lacarenes.com, we will continue to update you on the status of your orders.

For order already shipped: Please see the list below – The pickups and delivery will be affected across 75 districts all over India. 

We look forward to your cooperation and regret the delays in shipping your orders to you. Please take great care of yourself and your loved ones and practice social distancing.

Team LaCarene

NOTICE

Delivery will be affected across 75 districts all over India. 

Delayed Delivery Due To Lockdown.
Shipped Orders: Affected 75 districts in India. 
Posted on: 23rd March 2020
STATE/UTDISTRICTS 
Andhra PradeshPrakasam, Vijaywada, Vizag
ChandigarhChandigarh
ChhattisgarhRaipur
DelhiCentral, East Delhi, North Delhi, North West Delhi, North East Delhi, South Delhi, West Delhi
GujaratKutchh, Rajkot, Gandhinagar, Surat, Vadodra, Ahmedabad
HaryanaFaridabad, Sonepat, Panchkula, Panipat, Gurugram
Himachal PradeshKangra
UT of J&KSrinagar, Jammu
KarnatakaBangalore, Chikkaballapura, Mysore, Kodagu, Kalaburgi
KeralaAlappuzha, Ernakulam, Idukki, Kannur, Kasargod, Kottayam, Mallapuram, Pathanamthitta, Thiruvananthapuram, Thrissur
UT of LadakhKargil, Leh
MaharashtraJabalpur, Ahmednagar, Aurangabad, Mumbai, Nagpur, Mumbai Suburban, Pune, Ratnagiri, Raigad, Thane, Yavatmal
OdishaKhurda
PuducherryMahe
PunjabHoshiarpur, SAS Nagar, SBS Nagar
RajasthanBhilwara, Jhunjhunu, Sikar, Jaipur
Tamil NaduChennai, Erode, Kanchipuram
TelanganaBhadradri Kothagudam, Hyderabad, Medchai, Rangareddy, Sangareddy
Uttar PradeshAgra, GB Nagar, Ghaziabad, Varanasi, Lakhimpur Kheri, Lucknow
UttarakhandDehradun
West BengalKolkata, North 24 Parganas
NOTICE

Note to Customer on Coronavirus (COVID-19) UPDATE 2

New Restrictions impacting order delivery
Posted on: 20th March 2020

Dear Customer,

This is to inform you that in the wake of this global pandemic of Coronavirus (COVID-19), With new restrictions and precautionary measures being imposed by the Govt. of India to curb the spread of the virus.  The delivery services are being impacted in many areas of the country. 

Kindly bare with us.  If you are unable to receive the package for any reason, kindly inform us prior to shipping and we will hold the package for you.

Once your order has shipped, you will receive the tracking number via sms, so please do coordinate with the respective courier company/delivery person to ensure that you receive the package without delay as multiple delivery attempts may not be possible at this time. 

Team LaCarene

NOTICE

Note to Customer on Coronavirus (COVID-19)

Precautionary measures being taken
Posted on: 18th March 2020

Dear Customer,

In these uncertain times, the safety and well-being of our customers and employees remain our top priority. As the Coronavirus (COVID-19) continues to affect our communities, we would like to share some immediate steps we have taken to help keep our customers and employees safe and healthy.

In order to maintain uninterrupted service for our customers, our team is closely following guidelines from the ICMR, WHO, and the Indian government’s health advisories and we have taken the following actions to date.

  • We’re monitoring our distribution center to ensure all the right cleaning supplies are always stocked and used to it’s full capacity.
  • Increased frequency of sanitation and cleaning of our distribution center and especially in high traffic areas.
  • All staff handling product, packaging and forwarding of your orders are mandated to wear disposable gloves and respiratory masks as an additional precautionary measure.
  • All employees have been recommended to take precautionary health measures, including frequent hand washing and sanitation, staying home when sick, social distancing, and pausing all non-essential travel.

Thank you for being part of our LaCarenes family. We remain committed to the safety and well-being of you and your loved ones.

We remain open and always ready to welcome you on LaCarenes.com, so you can shop safely and in the comfort of your home.

Please take care of yourself and your family

Yours Sincerly,

Team LaCarene

 

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