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Shipping Policy

Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Typically all orders are processed within 2-6 business days. Orders are not processed, shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be slightly delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. given below are approximate rates (subject to change without prior notice)

Shipment method Estimated delivery time Shipment cost

Shipment MethodEstimated Delivery TimeEstimated Shipment Cost
Standard Local Courier12-15 business daysFree of Charge
Express Local Courier4-7 business days₹ 250 / 500gm (packed)
DHL / FedEx Express Delivery2-4 business days₹ 450 / 500gm (packed)

Please note that delays in delivery can occasionally occur and beyond our control.

Shipment to P.O. boxes or APO/FPO addresses

Lacarenes.com ships to all postal addresses within India mainland. and we do not ship to P.O Boxes APO/FPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

All products sold on Lacarenes.com is legally imported with duty paid. Appropriate GST rates will apply and be calculated at check out.

Hence we are not responsible for any additional statutory levies and taxes applied to your order by local government bodies. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Pre Order & Back Order

Please allow approximately 2-3 weeks lead time for delivery of your products as they need to be imported from the manufacturer overseas and requires additional time.

Special Order

Products Categorised as a special order, is an item that is not available in our local warehouse and will be specially requested for a customer. Please allow approximately 15 days lead time for delivery of your products.

Damages

Lacarenes.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Note: Please do not accept a shipment if the package is opened or tampered with.

International Shipping Policy

Sorry, we currently do not ship outside India.

We can consider as a special case for offline orders, so do email your requirement to order@lacarenes.com with the subject “International Order Request” and we will contact you shortly.

Note: For international Orders, The price of the product excluding Tax, Plus shipping charges will be charged. Customers are responsible for the local Import duty, local taxes and other related charges that is applicable as per destination country’s regulations.

Returns Policy

Please read our Terms of service agreement and Return & refund policy prior to placing your order

Free Shipping

All India and on all orders

Easy Returns

Return products in 15 days

100% Original Products

Or your money back guaranteed

100% Secure Checkout

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© 2015-19 LaCarène Luxury Trading Pvt. Ltd. All rights reserved.

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